[HANOI] Atlantic Five-Star English is Hiring: Programme/Academic Manager – In-School Programme (5SiS)

Atlantic Five-Star English is seeking one experienced and inspiring Programme Manager (PM-5SiS) to lead and develop our Five-Star In-School (5SiS) programmes across public primary, secondary, and high schools in Hanoi.

This is a senior academic leadership role for an experienced ESL professional who is passionate about teacher development, curriculum quality, and meaningful impact within Vietnam’s public education system.

About the Role

• As Programme Manager – 5SiS, you will be a key member of the 5SiS Management Team, working closely with the Director of Studies (DOS-5SiS), Operations Manager (OM-5SiS), and Operations Director (OD-5SiS).
• Your core mission is to create the conditions that allow excellent teachers to deliver excellent teaching, ensuring five-star quality across curriculum delivery, teaching standards, assessment, management, and service.
• You will take academic leadership of assigned schools, oversee programme delivery and development, and lead a team of teachers and lead teachers to ensure strong student outcomes and consistently high academic standards.

Key Responsibilities

1. Academic Leadership & Teacher Management

• Recruit, induct, mentor, and manage teachers and lead teachers in assigned schools
• Conduct regular classroom observations (formal & informal) and performance reviews
• Identify teaching gaps and underperformance; recommend and implement improvement actions
• Lead professional development workshops, meetings, and training sessions
• Apply disciplinary measures when required (in coordination with HR)

2 .  Curriculum & Programme Quality

• Ensure effective implementation of curriculum and assessment frameworks
• Work with the DOS-5SiS to develop, adapt, and refine curriculum materials
• Support teachers in understanding and delivering curriculum effectively
• Prepare teachers and materials for DOET visits, pop-ins, and formal observations
• Organise and maintain academic and digital resources

3. Assessment & Student Outcomes

• Design, monitor, and evaluate assessments
• Track and analyse student data and academic progress
• Ensure assessment practices are fair, valid, and effectively implemented
• Oversee academic reporting and feedback systems
• Respond to academic-related parent and customer feedback professionally

4. Stakeholder & Operations Collaboration

• Liaise closely with operations teams to ensure smooth programme delivery
• Maintain clear communication between academic, operations, and leadership teams
• Attend meetings with schools, parents, and key stakeholders
• Act as an academic representative at school events, parent meetings, and workshops

5. Business & Programme Development

• Support school and student recruitment through academic presentations and workshops
• Contribute academic input to sales plans and new product development
• Participate in outreach and promotional events
• Bring new ideas and initiatives to continuously improve Atlantic’s Five-Star programmes
• In emergency situations, the PM-5SiS may be required to provide teaching cover as a last resort.

Essential Qualifications & Experience

Essential
● CELTA / Trinity CertTESOL or equivalent teaching certification with observed teaching practice
● Bachelor’s degree or higher
● Minimum 3 years ESL teacher management experience or similar leadership roles.
● Experience of curriculum leadership and development
● Experience administering and preparing students for any of the following: Cambridge YLE and Main Suite exams and IELTS exams.
● Passionate about teaching and mentoring and a strong commitment to high quality education
● Highly motivated and collaborative
● Able to keep work organised and communicate effectively with others, both foreign and Vietnamese.
● Proficient with common computer software, including Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides)
● Native-level English proficiency equivalent to C2 from a recognized exam (IELTS, TOEFL, Cambridge Advanced/Proficiency, or APTIS)
● A clean criminal record

Contract: 12-month definite-term (renewable)
Start date: 1 March 2026
Working hours: 44 hours/week (Monday–Friday)
Occasional evenings/weekends for meetings or workshops (time off in lieu provided)
Location: Head Office – 33 Lạc Trung, Hai Bà Trưng District, Hanoi
Regular travel to partner schools in Hanoi

Desirable
● 4+ years’ ESL teaching experience and at least 4+ years of academic leadership experience.
● Experience teaching in public schools and large class sizes and or knowledge of working with students for whom English is not their first language
● Experience working with foreign teachers in a multicultural environment.
● The ability to delegate tasks and assignments to their team members and track progress
● Sensitivity to and understanding of cultural aspects that play a part in Vietnamese education and the challenges faced by foreign teachers working in this environment.
● The ability to manage teachers (foreign and Vietnamese) and systems to ensure the best conditions for teaching and learning and identifying areas for improvement
● The ability to work well with others, despite cultural differences.
● Experience in dealing with public schools and the challenges they present.
● Delta / DipTESOL / relevant MA with practical teaching component
● Evidence of relevant and robust continuing professional development

Compensation & Benefits

• Salary: Competitive (Will be discussed during interview stage)
• Paid annual leave & public holidays
• Professional development allowance
• Medical insurance (company policy)
• Monthly mobile phone allowance
• Company Grab account for school travel
• End-of-contract bonus
• Full support for work permit, visa, and Temporary Residence Card (TRC)

How to Apply

Please send:

• CV
• Cover letter
• Scanned copies of relevant degrees and teaching certificates
  to our recruitment email.

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted.

Join Atlantic Five-Star English and play a key leadership role in shaping high-quality English education in Vietnam’s public schools.
We look forward to welcoming our next Programme Manager to the team.