[URGENT] Leadership Program Lead - Hanoi

Position Title: Leadership Program Lead [Expected onboarding date: 01 December 2023]

Report to: General Manager

Overview of Position
Point Avenue is a private education technology company offering K-12 educational services and admissions consulting across Southeast Asia headquartered in Hanoi, Vietnam. With a successful track record from China and Korea, mature curriculum and education products, technology infrastructure, and a team of passionate / experienced educators, Point Avenue brings the best education service to the Southeast Asian community.
As a Leadership Program Lead, you will be responsible for all camp programs. This includes coordinating camp programs, managing staff, and coordinating with marketing/sales to drive camper enrollments, all while abiding by and promoting our vision, mission, and ethos.

Responsibilities and Duties

1, Building Content for Leadership Program
● Build Curriculum Development plan.
● Review and Develop content and activities for Summer, Winter, MLE based on location.
● Create Checklist of required Activities and Materials aligned with approved budget,
program's roadmap and leadership development.

2, Pre-camp Internal Cooperation
● Finalize staff list and allocate duties, team leader according to the role cards system
(Academic, Activity, General health, Program mentors)
● Create Daily Camp operation plan.
● Collaborate with Center to finalize lodging list, classes, pre-camp orientation and checkin
● Create content and conduct training sessions for all camp staffs
● Collaborate with Marketing and Sales dept for branding and organizing events for
returning students to enhance customer relationship and potential future sales

3, Managing Camp in Action - Operation/Academic/Activity/Leadership Development
● Conduct First day student orientation including camp regulations and discipline
procedures.
● Execute Daily Camp operation plan including student logistic, staff schedule, supervise
health care service unit, follow up on action in emergency cases
● Reinforce Camp’s operation using various methods (story sharing, fitness challenges etc)
through leading meal coach sections, Student Leaders meeting, Evening activities
● Provide a timely QA/QC review for camp staffs on class and activity schedule, program
content and materials, student interaction in the form of meeting/ huddle
● Parents communication: Daily camp main activities summary; Wrap up camp day
summary; Post camp survey.
● Conduct/Send out surveys for students, parents, staff
● Follow up with customer service initiatives
● Coach camp mentors how to interact with students for skill development

4, Other Responsibilities (15%)
● Teach classes at Point Avenue Centers during camp’s off-seasons up to 12 hours weekly

Key Stats
● 2-year employment contract
● Premium Healthcare insurance
● Free gym membership
● Airfare of up to $1k reimbursed after 1 year (if applicable)
● 22+ paid leave days per year

Qualifications
● Bachelor's degree in a related field, at least 1-2 years of experience in similar business.
● Business management in the education industry experience preferred
● Strong academic or outdoor education teaching and management background
● Excellent written and verbal communication skills
● Excellent negotiation skills
● Strong conflict-resolution skills
● Strong leadership and interpersonal skills
● Excellent organizational, problem-solving, and time-management skills
● Friendly and approachable demeanor
● Maintain a professional appearance, attitude, and work ethic at all times