Job Overview

Date Posted: 5 years ago
Category: Academic English, Administrative & Academic Management
Job Type: Full-time
Accept outside Vietnam: Yes
Nationality of candidate: Filipino, Vietnamese
Experience: > 2 years
Candidate Requirements: Bachelor's Degree, CELTA, Master's in TEFL/TESOL
Working Location: Hồ Chí Minh
Salary: Negotiate

Job Description

The Roles included are:

Active Students grow & Students Retention: Delivery Academic Placement Tests Performance Management by Helping the Center front desk sales & care team to improve their productivity by conducting Academic Placement test for new students’ enrollment, existing students for re-enrollment at high-quality, up-to-date support material & able to hit the enrollment target monthly with conversion ratio of academic placement test at 1:2 or 1:1.
Marketing Coordination: Making Monthly Academic Marketing Support Plan & Scheduling events, workshop, demo, trial classes with high academic quality presentation to students & parents for offline & online activities.
Customer Care Academic Collaboration: Collaborating with other departments to ensure sales, marketing, customer services queries related to academic and deliveries are handled efficiently.
Academic Training Support: Developing and maintaining academic training system for new employees & existing none teachers & teacher’s employees
Teachers Recruitment: Post job for recruiting Teachers, assist sorting list of teachers, coordinating the interview, interviewing, process admin hiring process when candidates are approved for hiring & training new teacher. Ensuring adherence to laws, regulations, and policies of I Can Read Vietnam.
Class cover: in case of emergency without enough cover teachers
Other Academic or Customer Service Project: might be decided from MD & ABSM for ongoing developments objectives of employee

Requirements:

A bachelor's degree in business administration or a related field.
Owned TESOL, CELTA, or other teaching certification.
>=3 years in teaching for Adults & Pre-Primary Students.
Experience as a sales & Marketing coordinator, customer service or in administration may be advantageous.
Good team development and leadership skills.
Computer literacy.
Good administrative, organizational, and problem-solving skills.
Excellent communication, sales, and customer service skills.
The ability to multitask, work in a fast-paced environment, and meet deadlines.
Current knowledge of industry trends and regulations.