Top 4 Most-used food delivery apps in Vietnam

In the midst of the Covid-19 pandemic strongly breaking out in Vietnam, food delivery applications are the saviors for the dining businesses during social distance.

Have you ever felt hungry but too tired to cook your own meals? Then having some food shipped to your house sounds pretty amazing! Check our list of the top 4 most-used food delivery apps in Vietnam below to see our suggestions now!

Why you should use food delivery apps to order food in Vietnam?

Pandemic problem

The current pandemic in the world has not shown any signs of stopping, the government is still calling on people to maintain vigilance. Therefore, it is a priority for people to limit going to crowded places. The alternative eating option that people choose is to order food for delivery, while limiting going out when not necessary, limiting the risk of spreading pathogens.

The pace of life is getting faster and faster

People of working age often have little time, so they choose to buy food online instead of cooking it themselves. This trend can be seen most clearly in large, modern cities such as Hanoi, Ho Chi Minh City, Da Nang, and Hai Phong, where many companies in online services and high technology are concentrated.

Lots of choices on food delivery apps

In addition, the food needs of customers are also more and more diversified. According to statistics, Grabfood alone has more than 100,000 restaurant and restaurant partners as of mid-2020, equivalent to more than 800,000 food choices on offer. With just one order, diners can access such a wide variety of dishes. This is a strength that traditional restaurants cannot do.

Convenient payment method

Online payments are getting more accessible, and young people and office workers tend to prefer payment via e-wallets. This is a more convenient transaction method for both the shipper and the buyer. Currently on the Vietnamese market there are quite a variety of e-wallet portals such as Viettelpay, Momo, Zalopay, Airpay, Moca, VNpay… these payment gateways are applying a lot of promotions to attract customers, directly influence consumer behavior.

Top 4 Most-used food delivery apps in Vietnam

Top 4 Most-used food delivery apps in Vietnam

Top 4 most-used food delivery apps in Vietnam

Grab food

GrabFood is a fast-food delivery service that attracts a lot of customers due to its convenience, speed, and well-rated customer experience.
You will be able to select a delivery location or their favorite dish by entering the information into the available search bar, then confirming the price.

All that remains is to wait for Grab’s driver to deliver food! However, in addition to the dish fee, Grab-food will charge an additional shipping fee. The price of food ordered online is also the same as the food eaten on the spot.

Grab Food has a lot of discount and vouchers for their users everyday

Fee food delivery: 15,000 VND/ 5km

Pros Cons
  • There are many promotions for each member at different levels.
  • Customer service is well-rated
  • Fee is affordable
  • You can use it in many countries in Southeast Asia
  • You can accumulate points after using the service then redeem gifts or vouchers.
  • Hours of operation 24/7
  • There are not many stores on the application.
  • It is difficult to find your favourite store
  • Offers are not evenly distributed across devices and users.

How to order food from Grab food?

Step 1: Select “food” on your Grab home screen

Step 2: Confirm your address

Step 3: Choose the restaurant you want

Step 4: Tap into food, then add to the basket.

Go-food

Go food is now getting more recognition among users

Go-Food is a part of the multi-service application GoJek. It has made a particularly strong impression in the hearts of foodies due to a variety of shops and the food categories being arranged in a fairly scientific way, which is suitable for many different interest groups.

Fee food delivery: 14,000 VND/ 5km

Pros Cons
  • There are many restaurants on the application.
  • Its search engine makes it easy to find your favorite restaurant or dishes
  • Food pictures are not realistic.
  • It does not support card or e-wallets payment
  • Promotions are not diverse
  • Can’t place multiple orders at the same time
  • Frequently has orders canceled

How to order food from Grab food?

Step 1: Install the Gojek application

Step 2: Tap on Go Food on the homepage of Gojek

Step 3: Choose the food you want to order.

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Step 4: Choose a restaurant and then add an item to the basket

Step 5: Enter your address to pick up your order

Now- Shopee Food

Now is changed into Shopee Food, but still keep the same interface in the app

Now is known as the first online food ordering and delivery service application in Vietnam. You can order in groups and get many attractive promotions such as free shipping within 5km, promotions according to the time frame, …, which helps you find good bargains.

Fee food delivery: 15,000 VND/5km

Pros Cons
  • Customers can refer to comments, reviews, photos before ordering.
  • There are lots of stores in many provinces to choose from in the app 
  • Intuitive app interface, users can make notes or add toppings for each dish.
  • There are many payment methods such as AirPay e-wallet, card payments. 
  • There are often special offers for each shop.
  • Hours of operation is 24/7
  • Ordering in groups is available.
  • An additional fee from 3,000 VND to 6,000 VND for orders under 60,000 VND.

How to order from Shopee Food?

Step 1: Install the Shopee Food application

Step 2: Allow access to your location, then search the food you want on the search bar. Do not forget to select the city you want, then click “Done”

Step 3: Choose the restaurant you want.

Step 4: If you want to add any dish, click on the “plus” then add an item to the basket

BAEMIN

Top 4 Most-used food delivery apps in Vietnam

BAEMIN is the new “monster” of the online food delivery industry

Entering the Vietnamese market in 2019, BAEMIN has had the strengths of exploring customers’ needs and preferences, as well as the ability to design and create unique products and content. Therefore, Baemin has quickly won many users’ hearts with its familiar visual design, easy-to-use interface, and numerous incentives for customers.

Fee food delivery: 15,000 VND/ 3km

Pros Cons
  • Many big shopping deals 
  • Easy-to-use interface, cute illustrations
  • Easy to make notes for each dish 
  • Friendly and enthusiastic shippers
  • There are not many shops on the application. 
  • Only works from 7:30 am to 10:00 pm daily. 
  • There is no chat box to communicate in need of changing orders with the shipper.

How to order food from BAEMIN

Step 1: Install the BAEMIN application.

Step 2: Pick the food or drink you want by clicking “Add”

Step 3: Tap into the basket to start ordering

Step 4: Choose the method of payment such as cash, Momo.

Step 5: Press “order”

What is the best food delivery app?

The answer depends on each person’s experience when ordering and receiving goods through the online application. Every food delivery app has certain advantages and disadvantages, so the customer’s feeling when experiencing the service of each application is the most important. You can try using the apps suggested above and choose the one that works best for you.

Hopefully, you will find our article on the top 4 most-used food delivery apps in Vietnam informative and helpful. Then you can order dishes right on the application you like the most to satisfy your hunger!

Author

Vietnam Teaching Jobs (VTJ), which was founded in 2012 is a well-established platform for teachers to find their dream teaching job in Vietnam. Covering the entirety of the country, we have successfully paired thousands of happy teachers and schools. Be part of the thousands of happy teachers working in Vietnam, register and apply for your dream job today!

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Author Details
Vietnam Teaching Jobs (VTJ), which was founded in 2012 is a well-established platform for teachers to find their dream teaching job in Vietnam. Covering the entirety of the country, we have successfully paired thousands of happy teachers and schools. Be part of the thousands of happy teachers working in Vietnam, register and apply for your dream job today!