Nicholas Serroque

Last Resume Update 02/07/2019
Address Kansas City, United States
E-mail Locked
Phone Number Locked
Birthday: 1987
Gender: Male
Document attachments: lockLocked
Nationality: American
Where are you living? Đà Nẵng
Teaching Experience 0 - 1 year
Expected Location: Đà Nẵng
Expected Salary: 20 USD/hr
What’s your highest level of education completed? Bachelor's Degree
ESL Certification (TEFL, TESOL) Online Class: I have a 120 hours certificate or more on my TEFL certification

Education:

I attended Western Kentucky University in Bowling Green, Kentucky, United States of America.  I graduated in 2012 with a Bachelor of Science in Biology and French.  I have completed over 21 credit hours of teaching course work and 30 hours of classroom observation and 60 teaching hours while studying at Western Kentucky University.  I learned how to develop lesson plans, to manage a classroom, to implement different styles of teaching.

During my last semester, I studied abroad at L'Université de Caen and earned a level B1 language certification.

I also earned my TEFL 120 credit hour certification through TEFL Full Circle.

Experience:

For the month of June, I worked at SpiderLearn Summer Camp in Hanoi, Vietnam.  The theme of the camp was Protecting the Environment and the purpose was to educate the campers of the environment and the impact humans can have on the environment and how to protect it.  The age of the campers ranged from 4 to 9 years old and was held Monday through Friday, 8:30 am to 4:30 pm.   Before the camp began, I collaborated with the camp director to develop a weekly camp schedule and curriculum.  I planned several lessons that included "Introduction to Environment", "How to Build a Fire", "Ocean Pollution, and "Acid Rain".  I helped to supervise students on field trips (swimming, museum visit, pottery place) and projects that reinforced the lessons. During free time and lunch, I encouraged students to utilize English by having conversations with them.

My previous job as a Back Office Leader allowed me to recruit candidates and to facilitate their on boarding process (New Hire paperwork, government documents, assign training schedule).  I reviewed resumes of potential candidates to determine if they were a good fit for the position.  After reviewing the candidate's resume, I would select individuals for a phone screening to further determine if they would fit in with our work culture.  Of the screened candidates, I would then move eligible candidates to the in person interview process with management.  I also lead a team of 6 customer service representatives and trained and coached them on various metrics and behaviors.  Through one on one coaching, our customer service representatives maintained company required standards and in most cases exceeded company standards by 5 percent.

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