Nam Nguyen

Last Resume Update 26/02/2019
Address brooklyn park, 2313 93rd way
E-mail Locked
Phone Number Locked
Birthday: 1985
Gender: Male
Document attachments: lockLocked
Nationality: American
Where are you living? Outside Viet Nam
Teaching Experience No Experience
Expected Location: Đà Nẵng
Expected Salary: 20
What’s your highest level of education completed? Associate's Degree
ESL Certification (TEFL, TESOL) I'm willing to become TEFL certified

Education:

 

Objective To obtain a business/customer service position where I can excel and establish a high level of performance. To use the knowledge I have learned with my degree and practical work experience to help a company achieve its highest potential. Experience 2011- Current                 Retina Center             Maplewood, MN

Medical Biller/Claims/Business Support Rep

Work with other employees on ways to better manage our business office in order to raise our profit margins.

Identify, analyze and solve insurance related problems for customers.

Run daily reports for services billed and accounts receivable in addition to cash on hand balance reports.

Entrusted to manage several banking tasks such as making deposits and issuing payments as required by insurance.

Accepting and processing cash payments from patients at our five servicing location

Work with patients to resolve any issues they may have with their accounts in addition to any other general customer service issues.

Work with patients on getting financial assistance with expensive medications prescribed by our providers.

Address both internal and external issues related to insurance claims to ensure proper processing and payment to the practice.  

Obtain authorization for patients and doctors as required by insurance companies.

Prepare and proof claims before sending them out to insurance companies

Enter payments and work denials with insurance companies on claims that are not being paid

Run monthly reports to ensure accounts payable and accounts receivable accurately reflect transactions.
2011-current

Commercial Cleaning Franchise Owner

  • Lead a team of 4 employees
  • Clean at various Lunds/Byerlys stores doing detail cleaning such as ceiling, floor, kitchen equipment, and high dusting work.
  • Daily cleaning for a 20,000 sq. ft. circuit company. Task includes vacuuming, bathrooms, dusting, cafeteria cleaning, sweeping and mopping.
  • Follow chemical/safety guidelines and procedures
  • Bi-weekly Floor buffing on VCT flooring
  • Monthly deep carpet cleaning
2007-2011 Park Nicollet Health Services St. Louis Park, MNThird Party Collections Coordinator

Make 20-35 calls to insurance companies per day to address issues with unpaid or pending claims.

Obtained knowledgeable regarding Medica, United healthcare, Aetna, Healthpartners, and most of Commercial insurances and how to get claims for those insurances resolved.

Worked heavily in excel and used spreadsheets for assigned work.

Took calls from insurance companies and patients with questions and concerns about billing and then addressing those concerns for parties in a timely manner.

2002-2007 Park Nicollet Health Services St. Louis Park, MN

Dietary Aide

Led a team of 7 People

Provided patient/Customer Care Services

Monitored patients' diets

Trained new employees

Prepared and delivered food to patients in a timely and efficient manner Education 2005-2007 Minnesota School of Business Brooklyn Center, MN

Associates of Applied Science in Business Administration.

Graduated with a 3.0 GPA Skills/Attributes

  • Great ability to work with others and lead by example
  • Determined
  • Punctual
  • Motivated to be the best
  • Strong computer/Microsoft Office skills
  • Verbal/writing skills
  • Strong problem solving skills
  • Excellent math skills
  • Great ability to multi-task
  • Leadership skills

 

Experience:

 

2313 93rd Wa

Brooklyn Park, MN 55444 612-355-9722

Namscleaningco@gmail.com

Nam Nguyen

Objective To obtain a business/customer service position where I can excel and establish a high level of performance. To use the knowledge I have learned with my degree and practical work experience to help a company achieve its highest potential. Experience 2011- Current                 Retina Center             Maplewood, MN

Medical Biller/Claims/Business Support Rep

Work with other employees on ways to better manage our business office in order to raise our profit margins.

Identify, analyze and solve insurance related problems for customers.

Run daily reports for services billed and accounts receivable in addition to cash on hand balance reports.

Entrusted to manage several banking tasks such as making deposits and issuing payments as required by insurance.

Accepting and processing cash payments from patients at our five servicing location

Work with patients to resolve any issues they may have with their accounts in addition to any other general customer service issues.

Work with patients on getting financial assistance with expensive medications prescribed by our providers.

Address both internal and external issues related to insurance claims to ensure proper processing and payment to the practice.  

Obtain authorization for patients and doctors as required by insurance companies.

Prepare and proof claims before sending them out to insurance companies

Enter payments and work denials with insurance companies on claims that are not being paid

Run monthly reports to ensure accounts payable and accounts receivable accurately reflect transactions.
2011-current

Commercial Cleaning Franchise Owner

  • Lead a team of 4 employees
  • Clean at various Lunds/Byerlys stores doing detail cleaning such as ceiling, floor, kitchen equipment, and high dusting work.
  • Daily cleaning for a 20,000 sq. ft. circuit company. Task includes vacuuming, bathrooms, dusting, cafeteria cleaning, sweeping and mopping.
  • Follow chemical/safety guidelines and procedures
  • Bi-weekly Floor buffing on VCT flooring
  • Monthly deep carpet cleaning
2007-2011 Park Nicollet Health Services St. Louis Park, MNThird Party Collections Coordinator

Make 20-35 calls to insurance companies per day to address issues with unpaid or pending claims.

Obtained knowledgeable regarding Medica, United healthcare, Aetna, Healthpartners, and most of Commercial insurances and how to get claims for those insurances resolved.

Worked heavily in excel and used spreadsheets for assigned work.

Took calls from insurance companies and patients with questions and concerns about billing and then addressing those concerns for parties in a timely manner.

2002-2007 Park Nicollet Health Services St. Louis Park, MN

Dietary Aide

Led a team of 7 People

Provided patient/Customer Care Services

Monitored patients' diets

Trained new employees

Prepared and delivered food to patients in a timely and efficient manner Education 2005-2007 Minnesota School of Business Brooklyn Center, MN

Associates of Applied Science in Business Administration.

Graduated with a 3.0 GPA Skills/Attributes

  • Great ability to work with others and lead by example
  • Determined
  • Punctual
  • Motivated to be the best
  • Strong computer/Microsoft Office skills
  • Verbal/writing skills
  • Strong problem solving skills
  • Excellent math skills
  • Great ability to multi-task
  • Leadership skills

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