Juliet Pearl Librorania

Last Resume Update 01/03/2019
Address City Of Mati, Philippines
E-mail Locked
Phone Number Locked
Birthday: 1992
Gender: Female
Document attachments: lockLocked
Nationality: Philippino
Where are you living? Hồ Chí Minh
Teaching Experience 0 - 1 year
Expected Location: Hồ Chí Minh
Expected Salary: $950 - $1100
What’s your highest level of education completed? Bachelor's Degree
ESL Certification (TEFL, TESOL) Online Class: I have a 120 hours certificate or more on my TEFL certification

Education:

COMPLETED 180 HOURS OF TEFL
120 hours advanced TEFL qualification
30 hours Young learners TEFL qualification
30 hours teaching English online TEFL qualification.

Graduate, Batch 2014-2015:
BACHELOR OF SCIENCE IN TRAVEL AND TOURISM MANAGEMENT
Joji Ilagan Career Center Foundation Inc. College of Business and Tourism
JIB Bldg. Chavez St., Davao City, Philippines

AMERICAN HOSPITALITY ACADEMY
For Successful Completion of the (HPC) Hospitality Professional Course – With Honors
April 2015; Recognized by CHED, State of South Carolina

WORK SKILLS AUSTRALIA
April 2015; In Recognition of Studies in Tour Guiding and Front Office competency units of the SIT013 Cer. III Tourism & Hospitality

Experience:

ENGLISH TUTOR

MAIN DUTIES:

Planning, preparing and delivering lessons.
Preparing teaching materials
Helping pupils improve their listening, reading, writing skills.
Explaining how to solve problems
Checking completed work
Helped students develop study skills and organizations techniques to help improve their academic performance.

AZIZI DEVELOPMENTS

Sales Office Receptionist

MAIN DUTIES:

Greet guests/clients as they arrive and depart.
Follow up on guests’ inquiries and complaints.
Coordinate and manage requests for special arrangements.
Maintain required records/logs.
Manage e-mails and phone calls inquiries.
Providing brochures, forms, and stationeries to the staff/clients.
Making daily and monthly reports.
Assisting to Sales Managers/Directors.
Assist during special events.

AZIZI DEVELOPMENTS

Concierge Receptionist (Residential Buildings, Owners’ Association Department)

MAIN DUTIES:

Greet guests/clients as they arrive and depart.
Follow up on guest inquiries and complaints.
Coordinate and manage requests for special arrangements.
Resolve problems and complaints that residents may have.
Maintain required records/logs.
Manage e-mails and phone calls inquiries.
Setting appointments for cleaning and rectifications of apartments
Handing over keys with required documents needed (PCC, Title Deed, Move-in and Move-out forms, etc.)
Making reports for Snagging and Rectification Appointments

AZIZI DEVELOPMENTS

Admin Assistant (Owners’ Association Department)

MAIN DUTIES:

Processing and tracking Purchase Requests
Processing and tracking Invoices
Processing and tracking Payment Requests
Process Contracts

RAMADA HOTEL AND SUITES RAS AL KHAIMAH

Guest Service Agent/Receptionist

MAIN DUTIES:

Dealing with bookings by phone, e-mail, letter, fax, or face-to-face.
Completing procedures when guests arrive and leave.
Choosing rooms and handing out keys.
Preparing bills and taking payments.
Taking and passing on messages to guests.
Dealing with special requests.
Answering questions about what the hotel offers and the surrounding area.
Dealing with complaints and problems.

VIA HIFLY TRAVELS

Customer Service/Reservations Representative

MAIN DUTIES:

Arranging flights, insurance, and accommodation.
Using a booking system to secure holidays.
Collecting and processing payments.
Advising clients on travel arrangements.
Sending out tickets to clients.
Keeping clients up to date with any changes.
Dealing with complaints and refunds.
Responsible for managing customer relationships.
Responsible for planning/scheduling, arranging and monitoring results for every transaction.
Responsible for maintaining client transaction documentation database.
Responsible for handling daily detailed phone, email and walk in client’s query/ requests.
Responsible for maintaining relations by ensuring satisfaction and creating positive working relationship with existing clients for repeat business.

PHILIPPINE HEALTH INSURANCE CORPORATION

Front Liner/Data Encoder

MAIN DUTIES:

Encoding information about patients to system.
Receiving and releasing information sheets to hospitals.
Making reports.
Attend to clients’ inquiries.

MENZI BEACH RESORT

Receptionist

MAIN DUTIES:

Greeting the guests upon arrival.
Dealing with bookings by phone or face-to-face.
Choosing cottages/halls for guests.
Preparing bills and taking payments.
Dealing with complaints and problems.

FOUR SEASONS RESORT PALM BEACH FLORIDA

Housekeeping/Turndown Attendant

MAIN DUTIES:

Changing bed linens and towels.
Making beds.
Vacuuming floors.
Dusting and polishing furniture.
Cleaning bathrooms.
Replacing amenities.
Attend to guests’ requests.
Providing chocolates and bottled water to rooms upon turndown service.
Getting the room ready for sleep upon turndown service.

Contact Candidate

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