Emerald Muschamp

Last Resume Update 26/11/2018
Address Manchester
E-mail Locked
Phone Number Locked
Website https://plus.google.com/110207095343154212825
Birthday: 1993
Gender: Female
Document attachments: lockLocked
Nationality: British
Where are you living? Hà Nội
Teaching Experience 0 - 1 year
Expected Location: Hà Nội
Expected Salary: $20/hour
What’s your highest level of education completed? Master's Degree
ESL Certification (TEFL, TESOL) Online Class: I have a 120 hours certificate or more on my TEFL certification, Classroom Classes: I have a 120 hours certificate or more on my TEFL certification


November 2018: 120 Hours TEFL/TESOL Qualification

Jan 2018 - June 2018: Post Graduate Certificate, Education Studies, Manchester Metropolitan University.

Sep 2014 - June 2017: Upper Second Class Degree (2:1) BA (Hons) Interactive arts, Manchester Metropolitan University.

Sep 2012 – June 2013: Art & Design Foundation diploma, Warrington Collegiate.

2004 – 2009: 10 GCSE’S A-C Inc. Math’s & English


I have several years of experience of working with young children and adults, as both a group leader and an instructor. I have described my most recent roles below,

November 2015 – October 2018: Rock Over Climbing Centre, Wall Staff.

My position at Rock Over included various responsibilities. Roles covered include, customer service, barista, maintenance, caterer, facilitator, instructor and more. It is a very fast paced environment. I was often required to multitask effectively, when working independently as front of house at the reception /café area.

My primary role was that of instructing, I regularly managed activity sessions engaging with individuals of all age ranges starting from as young as 2. Individuals often require many different levels of coaching from novice to advanced. A high level of awareness must be held at all times to ensure the safety of all participants. It is crucial to be able to create meaningful professional connections and show empathy towards individuals. Use of soft skills is essential for adventurous activity leading to ensure that individuals leave the experience positively. I also enjoy taking responsibility for any creative craft projects that run seasonally for young people.



January 2018 –October 2018 – Espionage Missions, Event Facilitator.

As events facilitator, I often worked independently across the UK running team building events for large corporate groups. This role was very fast paced and demanding, I have successfully facilitated events for groups as large as 60 professionals. Prior to the event, I would be required to present to the groups, in a cohesive and confident manner to ensure all participants are engaged. During the event I would ensure that everything ran smoothly and continually engage with participants throughout. It was important to frequently review the participants progress and engagement, and often make fast paced decisions and changes as a result of my observations. Once the event has finalized I would review and evaluate the day with the group.


June 2016 – September 2016: French Woods Festival of the Performing Arts.

My role title at French Woods was Photography Specialist. As specialist, I taught and exchanged knowledge with young people (aged 6 -18) on digital photography and traditional dark room photography. As well as leading structured lessons, I would support young people with their creative projects with the aim of exhibiting in our end of summer art exhibition. This was a very nourishing and valuable experience for them, seeing an idea grow through development to the end point of an exhibition.

As well as leading creative sessions I was also responsible for the wellbeing of the bunk of 16 – 18 year-old girls that I lived with over summer. I believe this intense experience was an extremely valuable lesson for working with young adults.


June 2015 – August 2015: Perlman Camp, Outdoor adventure specialist

The role of adventure specialist covered a wide range of activities, including high rope activities such as zip wire, giant swing and rock climbing. Alongside high ropes other adventurous activities included fire building, outdoor cooking, den building. These activities ran for young people from the age of 6+.

As well as running activity specific sessions I lived with and took care of my cabin of 7-8 year-old girls. This role taught me a lot about working directly with children and the type of emotional and physical support that they may need.


June 2014 – June 2015: Go Ape! Ltd, Activity instructor

As an instructor it was my responsibility to ensure the safety of our customers whilst delivering a high quality of customer service. The role requires Initiative when working alone, and enthusiasm for working as a team. Tasks vary from reception work: handling money, up-selling, building rapport with customers. To working directly with customers: leading activity sessions, monitoring customer’s safety.

Other tasks include: course maintenance, PPE checks, and site cleanliness.


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