Alvin John Ansay
|Last Resume Update||27/11/2018|
|Address||Ho Chi Minh City|
|Where are you living?||Hồ Chí Minh|
|Teaching Experience||0 - 1 year|
|Expected Location:||Hồ Chí Minh|
|What’s your highest level of education completed?||Bachelor's Degree|
|ESL Certification (TEFL, TESOL)||I don't have a TEFL certification, I'm willing to become TEFL certified|
Tertiary : Manuel S. Enverga University Foundation City , Philippines
2014 : Lucena, City
Bachelor of Science in Education Major in Biological Science
Project Order Manager: Verizon Enterprise Solutions
February 2015 – October 2017
Develops and maintains solid client relationships; encourages a collaborative approach with departmental team members.
Educates clients on cost savings and leveraging opportunities aligned with their marketing efforts.
Partners with outside agencies in managing clients’ promotional and marketing efforts.
Writes creative briefs on complex projects and interprets them for project teams in order to lead communication strategies and implement marketing efforts.
Recommends the effective reuse of past materials when appropriate, to minimize client costs.
Collaborates on creative development and direction with client, design and production teams.
Provides feedback to project team during internal creative reviews.
Presents concepts to clients, obtains feedback and translates that feedback for the project team.
Reviews client change requests and responds with schedule/cost impacts along with alternatives
Manages expectations with clients and departmental teams. Negotiates timelines and budgets and ensures that all deadlines are maintained.
Represents the interests of the client in interactions with project teams.
Ensures all regulatory, legal and compliance and branding guidelines are followed to the letter on their assigned businesses.
Provides final sign-off on projects to ensure compliance with creative brief and project specifications.
Leverages knowledge and understanding of graphic design, creative and production to facilitate effective communication between client and departmental teams.
Renewals Manager: Salesforce
Service Source International Philippines
October 2017 – Present
Develop and execute win/win negotiation strategies for account contract renewals that maximize contract value while protecting and enhancing the customer relationship
Maximize account growth opportunities by playing an active role on the account team and helping to identify upsell/cross-sell opportunities upon contract renewal
Own, drive and manage the renewals process in collaboration with the account team
Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal to on-time closure
Provide executive management with complete visibility to renewals and solicit executive involvement as required.
Communicate risk clearly and take the lead in developing resolution strategies
Accurately maintain a rolling 120 day forecast of renewals in your territory