The Canadian Embassy in Vietnam operates from Hanoi at 22nd Floor, Tower 1, Capital Place Building, 29 Lieu Giai Street (phone: +84-24-3734-5000, email: hanoics@international.gc.ca), with a Consulate General in Ho Chi Minh City at 9th Floor, The Metropolitan, 235 Dong Khoi Street, District 1 (phone: +84-28-3827-9899, email: hochi.consular-consulaire@international.gc.ca). Both locations provide 24/7 emergency consular assistance for Canadian citizens and require appointments for routine services.
For Canadian teachers, education professionals, and citizens working or living in Vietnam, maintaining accurate embassy contact information is essential for emergency situations, passport services, document authentication, and legal support. This guide provides verified contact details and services from official Government of Canada sources.
Where Is the Canadian Embassy Located in Vietnam?
Canada maintains two diplomatic missions in Vietnam: the Embassy in Hanoi and the Consulate General in Ho Chi Minh City. The Embassy is located on the 22nd Floor of Capital Place Building at 29 Lieu Giai Street in Hanoi’s Ba Dinh District. The Consulate occupies the 9th Floor of The Metropolitan Building at 235 Dong Khoi Street in Ho Chi Minh City’s District 1.
| Location | Address | Phone | |
|---|---|---|---|
| Embassy (Hanoi) | 22nd Floor, Tower 1, Capital Place Building, 29 Lieu Giai Street, Hanoi City | +84 (24) 3734-5000 | hanoics@international.gc.ca |
| Consulate (HCMC) | 9th Floor, The Metropolitan, 235 Dong Khoi Street, District 1, Ho Chi Minh City | +84 (28) 3827-9899 | hochi.consular-consulaire@international.gc.ca |
Both locations are centrally located in their respective cities and accessible by taxi or ride-sharing services.
What Is the Exact Address of the Canadian Embassy in Hanoi?
The Canadian Embassy in Hanoi is located at 22nd Floor, Tower 1, Capital Place Building, 29 Lieu Giai Street, Hanoi City. This is the current official address according to the Government of Canada’s travel and embassy information websites (travel.gc.ca and international.gc.ca).
Where Is the Canadian Consulate in Ho Chi Minh City?
The Consulate General of Canada in Ho Chi Minh City is located at 9th Floor, The Metropolitan, 235 Dong Khoi Street, District 1, Ho Chi Minh City. The Metropolitan is a prominent office building in downtown Ho Chi Minh City, providing convenient access for Canadian citizens in southern Vietnam.
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How Can You Contact the Canadian Embassy in Vietnam?
For non-emergency inquiries, contact the Embassy in Hanoi at +84-24-3734-5000 or email hanoics@international.gc.ca. For services in southern Vietnam, reach the Ho Chi Minh City Consulate at +84-28-3827-9899 or email hochi.consular-consulaire@international.gc.ca. Both locations require appointments for in-person visits and provide 24/7 emergency assistance through their main phone lines.
Complete Official Contact Information:
Embassy of Canada in Hanoi:
- Phone: +84 (24) 3734-5000
- Fax: +84 (24) 3734-5049
- Email (General): hanoi@international.gc.ca
- Email (Consular Services): hanoics@international.gc.ca
- Emergency Assistance: Available 24/7 through main phone line
Consulate General in Ho Chi Minh City:
- Phone: +84 (28) 3827-9899
- Fax: +84 (28) 3827-9936
- Email: hochi.consular-consulaire@international.gc.ca
- Emergency Assistance: Available 24/7 through main phone line
What Is the Emergency Contact Number for Canadians in Vietnam?
For emergency consular assistance, Canadian citizens can call the Embassy in Hanoi at +84-24-3734-5000 or the Consulate in Ho Chi Minh City at +84-28-3827-9899 at any time – both numbers provide 24/7 emergency response. Alternatively, contact the Emergency Watch and Response Centre in Ottawa at +1-613-996-8885 (collect calls accepted) or email sos@international.gc.ca.
Emergency situations requiring immediate embassy assistance include:
- Arrest or detention by Vietnamese authorities
- Serious illness or hospitalization
- Death of a Canadian citizen in Vietnam
- Lost or stolen passport preventing departure
- Natural disasters or civil unrest
- Victims of serious crime requiring consular support
The 24/7 emergency service ensures Canadian citizens can reach consular officers outside regular business hours for urgent matters.
What Are the Office Hours for the Canadian Embassy in Vietnam?
Both the Embassy in Hanoi and the Consulate in Ho Chi Minh City operate by appointment only for routine consular services. Emergency consular assistance remains available 24/7 through the main phone lines at both locations, regardless of regular office hours.
Verified Office Hours from Official Sources:
Embassy in Hanoi:
- General Office: Monday-Thursday: 08:00-12:00, 13:00-17:00; Friday: 08:00-13:30
- Consular Services (by appointment only): Monday-Thursday: 08:30-10:30, 13:30-15:30; Friday: 08:30-09:30
- Emergency Services: Available 24/7 through +84-24-3734-5000
Consulate General in Ho Chi Minh City:
- General Office: Monday-Thursday: 08:00-12:00, 12:30-16:30; Friday: 08:00-14:00
- Consular Services (by appointment only): Monday-Thursday: 08:30-10:30, 13:30-15:30; Friday: 08:30-09:30
- Trade Section: Monday-Thursday: 08:00-16:30; Friday: 08:00-14:00
- Emergency Services: Available 24/7 through +84-28-3827-9899
Important: Appointments must be booked in advance through the official embassy websites. Walk-in visits are not accepted for routine services. During large-scale emergencies, office hours may change, but emergency consular assistance remains available 24/7.
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What Services Does the Canadian Embassy Provide?
The Canadian Embassy and Consulate provide consular services to Canadian citizens including passport services, notarial services, authentication of documents, emergency assistance, and citizenship services. All notarial and authentication services require fees (payment by Visa or MasterCard only) and must be arranged by appointment.
Official Services Confirmed from Government Sources:
1. Passport Services
- New passport applications: 20 business days processing (not including mailing time)
- Emergency/temporary passports: 3 working days upon receipt of complete application (additional fees apply)
- Lost or stolen passport replacement
- Payment must be completed online before submitting application
2. Notarial Services (by appointment only, fees apply)
- Affidavits and statutory declarations (Canadian citizens only)
- Witnessing of signatures
- Certified true copies of original Canadian official documents
- Documents must be in English or French, or accompanied by official translation
3. Authentication/Apostille Services (effective January 11, 2024)
- Canadian documents are now authenticated with an apostille
- Embassy can authenticate documents issued by Government of Canada or notarized in specific provinces/territories
- Documents must meet strict requirements (fees apply)
4. Consular Assistance
- Emergency support during crises
- Hospital visits for seriously ill or injured Canadians
- Contact with family members
- Referrals to local lawyers and doctors
- Support following arrests or detention
5. Citizenship Services
- Birth registration for Canadian children born in Vietnam
- Citizenship applications (must be submitted in person by appointment)
- Proof of citizenship applications
6. Additional Services
- Statement in lieu of certificate of non-impediment to marriage abroad
- Voting information for Canadians abroad
- Referrals to local service providers
Important Note: The embassy websites state that notarial and authentication services require fees, but specific fee amounts are not published on the official government websites. Contact the embassy directly for current fee information.
Note on Document Authentication for Teachers: While some third-party sources suggest Canadian teachers can authenticate educational documents at the embassy in Vietnam, this information could not be verified from official Canadian government sources. Teachers requiring document authentication for work permits should contact the embassy directly to confirm current services and requirements.
What Should You Do in a Consular Emergency?
In a consular emergency, immediately call the Canadian Embassy in Hanoi at +84-24-3734-5000 or the Consulate in Ho Chi Minh City at +84-28-3827-9899. Both numbers provide 24/7 emergency response. If unable to reach local missions, contact the Emergency Watch and Response Centre in Ottawa at +1-613-996-8885 (collect calls accepted) or email sos@international.gc.ca.
Emergency Response Steps:
- Assess immediate danger: If requiring police/medical assistance in Vietnam, call 113 (police) or 115 (ambulance)
- Contact the embassy: Call +84-24-3734-5000 (Hanoi) or +84-28-3827-9899 (HCMC) regardless of time
- Follow instructions: Embassy staff will guide you through necessary steps
- Provide information: Name, location, nature of emergency, contact number
- Ottawa backup: Call +1-613-996-8885 if unable to reach Vietnam missions
- Follow-up: Email sos@international.gc.ca for non-urgent follow-up
The embassy can provide assistance including hospital visits, family contact, lawyer referrals, and emergency travel documents. However, embassies cannot provide bail money, legal representation, or interfere with Vietnamese legal processes.
Frequently Asked Questions About Canadian Embassy Services
How Long Does Passport Processing Take?
Passport applications submitted at the Canadian Embassy in Vietnam take 20 business days to process (approximately 4 weeks), not including mailing time. Emergency or temporary passports can be issued within 3 working days upon receipt of a complete application, with additional fees applied. Payment must be completed online before submitting applications, and only Visa and MasterCard are accepted.
Can I Visit the Embassy Without an Appointment?
No, both the Embassy in Hanoi and Consulate in Ho Chi Minh City require appointments for all routine consular services. Walk-in visits are generally not accepted. Appointments can be booked through the official embassy websites. Emergency consular assistance remains available 24/7 through the main phone lines without appointment.
Does the Embassy Provide Services in Vietnamese?
Documents submitted for embassy services must be in English or French, or accompanied by an official English or French translation. Consular services are primarily conducted in English or French. For information about services, contact the embassy directly.
Can I Register My Canadian Child Born in Vietnam?
Yes, births of Canadian children in Vietnam can be registered for citizenship through the embassy. Birth registration must first be completed with Vietnamese authorities at the District People’s Committee. Citizenship applications must then be submitted in person at either the Embassy in Hanoi or Consulate in Ho Chi Minh City during designated consular hours by online appointment only.
What If I’m Arrested in Vietnam?
If arrested, immediately request to contact the Canadian Embassy. Vietnamese authorities are required to notify the embassy of any Canadian citizen’s arrest. Call +84-24-3734-5000 (Hanoi) or +84-28-3827-9899 (HCMC) as soon as permitted. Embassy consular officers can visit you in detention, provide a list of local lawyers, and notify family members. However, the embassy cannot secure your release, provide bail money, or offer legal representation.
Can I Vote in Canadian Elections While Living in Vietnam?
Yes, Canadian citizens living abroad can vote in federal elections. The embassy provides voter registration information and assistance. Register through Elections Canada’s International Register of Electors. Contact the consular section for current election information and registration procedures.
Where Can I Find Fees for Embassy Services?
Embassy service fees are required for notarial services, authentication, certified copies, and passport services. While official government websites confirm that fees apply, specific amounts are not published online. For current fee information, contact the Embassy in Hanoi (hanoics@international.gc.ca) or Consulate in Ho Chi Minh City (hochi.consular-consulaire@international.gc.ca) directly. Payment is accepted by Visa or MasterCard only.
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