Lyra May Jagunos
|Last Resume Update||16/06/2018|
|Address||Ho Chi Minh, Viet Nam|
|Where are you living?||Hồ Chí Minh|
|Expected Location:||Hồ Chí Minh|
Teaching English to Speaker of Other Languages (TESOL)
HelloEnglish Language Center Da Lat City, Vietnam
Licensed Professional Teacher
Bachelor of Science in Elementary Education
Major in General Education
Bukidnon State University
June 2010-December 2010
Elementary School Laboratory-
Bukidnon State University, Malaybalay City, Philippines
- Facilitating Students
- Assisting the students
- Help students to make links between theories to practice.
- To contribute to the ongoing and final assessment of the student achieving agreed standards.
March 2012- Sept.2013
iNatural Corporation/Alphasys Ltd.
Australian IT Company, Tangub City, Misamis Occidental
Telephone Operator/ Customer Service Support
- Handles clients call, transfers to the assigned person.
- Daily office management, monitoring the reports of the colleagues.
- Configures Test Controllers preferably Software Products.
- Writes a review of a product (software products)to enhance the knowledge of the clients and know the uses of the product.
Alshafaq Cleaning Company/United International Private School
Dubai, United Arab Emirates
- Fetch students from home to school and vice versa
- Check the attendance and the behaviour of each students
- Clean the bus after arriving in school
- Check and clean the assigned area in school.
Convergys Call Centre Company
Glorietta 5, 4th floor Makati City,
Call Centre Agent
- Handles incoming or outgoing customer calls for a business.
- Greet the clients
- Handling all the call transactions
- Address customer concerns and issues
- Guiding and solving queries
March 2018- June 2018
TopTalk English Center
Cao Thang, District 10, HCM
ESL Teacher- Adults